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Traveler's Information 2017: Terms & Conditions

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2017 Terms and Conditions for Travcoa Escorted Journeys:

JOURNEY PACE - Refer to each journey for its specific activity level.

ACTIVE: All guests are expected to be in good health. There are experiences on this journey that require physical exertion, such as climbing stairs and walking on uneven terrain. In addition, guests can expect early mornings and long drives on rough roads. Some journeys visit high altitudes and may use small boats and 4X4 vehicles. If you need assistance with walking or other personal needs, you must be accompanied by an able companion who will help you as we are unable to offer this kind of assistance.

ACTIVE & CHALLENGING: All guests are expected to be in very good health and to be physically fit and active in their daily life. There are challenging experiences on this journey that require more physical exertion, such as climbing multiple flights of stairs, navigating steep inclines, and walking for extended periods on rough and uneven terrain. In addition, guests can expect early mornings, long drives on rough roads, the use of small boats and 4X4 vehicles, and strenuous touring at high altitudes.

IMPORTANT NOTICE
Travcoa Journeys vary in pace, but in general, they require participants to be in good physical and mental health. Travcoa will make reasonable efforts to accommodate the special needs of its travelers; however, such travelers should be aware that the Americans with Disabilities Act is inapplicable outside of the United States. Facilities outside the United States for disabled individuals are limited. Accordingly, when you reserve your journey, please inform Travcoa of any physical disabilities or limitations so that we can help you determine the appropriateness of the itinerary you select. Notwithstanding the foregoing, Travcoa reserves the right to decline to accept or retain on any trip: any person as a passenger should such person's health or mental condition or physical infirmity or general deportment impede the operation of the trip or affect the rights, welfare, health, safety or enjoyment of other passengers. Refund of unused land services is the limit of Travcoa's liability in such an event. It is the guest's responsibility to judge the appropriateness of these travel activities to their physical capabilities. At times, the vendors with whom Travcoa contracts may require a doctor's release to travel for travelers of a certain age or with special disabilities.

ELIGIBILITY
We consider our journeys to be active. Moderate to strenuous exertion, including long walks and climbing stairs, is sometimes an integral part of your journey. All guests are expected to be in good health and capable of such exertion. Riding in four-wheel drive vehicles on rough terrain or unpaved paths can aggravate back conditions. Flying aboard small aircraft is required in many areas. Please advise us in writing of any health issues or limitations at the time of placing your reservation. Refer to each journey and the box below for Journey Pace definitions.

ACTIVE
There are experiences on this journey that require physical exertion, such as climbing stairs and walking on uneven terrain. In addition, guests can expect early mornings and long drives on rough roads. Some journeys visit high altitudes and may use small boats and 4X4 vehicles. If you need assistance with walking or other personal needs, you must be accompanied by an able companion who will help you as we are unable to offer this kind of assistance.

ACTIVE & CHALLENGING
All guests are expected to be in very good health and to be physically fit and active in their daily life. There are challenging experiences on this journey that require more physical exertion, such as climbing multiple flights of stairs, navigating steep inclines, and walking for extended periods on rough and uneven terrain. In addition, guests can expect early mornings, long drives on rough roads, the use of small boats and 4X4 vehicles, and strenuous touring at high altitudes.

TRAVELERS' RESPONSIBILITIES
Cultural immersion is part of the Travcoa experience. All members should be ready to enjoy traveling as part of a group and experience cultural differences with grace and sensitivity. Smoking and usage of mobile telephones is discouraged at meals, on buses, and during other journey activities. Participants who are disruptive, endanger themselves or other guests during the travel experience or break local laws may be removed from the journey with no refund due and at their own expense. Participants are subject to local visa or stay regulations, and any charges incurred due to violation of those regulations will be their own expense.

RESERVATIONS & PAYMENTS
Early reservations are essential due to our small group size and journeys to exotic destinations. Deposits and all payments may be made by check or credit card (Visa, MasterCard & American Express) on Travcoa journeys. Deposit schedules are for journey costs only. You can send us a check, or to begin the process right away, you can give us a credit card number (Visa, MasterCard or American Express). The following are our payment terms:

Escorted Journeys without Rail or Cruise
At time of reservation - $1,000 per person

90 days prior to departure - Balance due

Escorted Journeys with Rail, Cruise or Special Restrictions

At time of reservation - 25% of journey cost (minimum $1,000 per person) plus any non-refundable permits

120 days prior to departure - Balance due

Private Jet & Journeys Operated by Quark Expeditions, Zegrahm Expeditions or International Expeditions: Private Jet Expeditions and Journeys operated in conjunction with Travcoa's sister companies have specific deposit terms and are available by calling a Travcoa Journey Consultant for more details.

AIRFARES
All airfares are subject to change per the prevailing IATA tariffs and are further subject to change upon the devaluation of currency and/or fuel cost increases. Travcoa shall not be responsible for cancellation fees of airfares due to itinerary or departure changes or cancellations. Travcoa is not responsible for changes, cancellations and revalidations on any reservation not issued by Travcoa. Travcoa is not responsible for any upgrades issued by the airlines.

PRICING & CHANGES
Journey prices include planning, handling and operations charges are based on current rates of exchange at the time of publishing of this catalog. Up to the date of departure, Travcoa reserves the right to increase tour prices and, without notice, withdraw any part or the entire journey. Travcoa also reserves the right to make such changes as may be necessary, and the resulting extra cost, if any, shall be paid by the journey members.

CANCELLATION POLICY
The cancellation policy is applicable to land, cruise, rail or jet prices, single supplements, intra-tour air, extension of journey, and custom arrangements. Written notice of cancellation must be received by mail, fax or e-mail within the time periods described below, and cancellation fees are payable as follows:

Escorted Journeys without Rail or Cruise

90 days or more before departure - $250 per person

89 to 60 days before departure - 20% of journey cost

59 to 30 days before departure - 50% of journey cost

29 days or less and en route - 100% of journey cost
 

Escorted Journeys with Rail, Cruise or Special Restrictions

120 days or more before departure - 10% of journey cost*

119 to 90 days before departure - 20% of journey cost*

89 to 60 days before departure - 50% of journey cost*

59 days or less and enroute - 100% of journey cost*

*Above cancellation fees do not include non-refundable items disclosed at time of confirmation.

Private Jet & Journeys Operated by Quark Expeditions, Zegrahm Expeditions or International Expeditions: Private Jet Expeditions and Journeys operated in conjunction with Travcoa's sister companies have specific cancellation terms and are available by calling a Travcoa Journey Consultant for more details.

Air Cancellation and Air Change Fees for airline arrangements made by Travcoa, including name corrections, flight changes, and passport information corrections (NOTE: Applies to both international and intra-tour air)

Prior to Airline ticketing - $35 per person

After Airline ticketing - $100 per person plus any fees assessed by the air carrier

CHANGES AND UNUSED SERVICES
Changes made to deposited bookings, which include non-refundable fees, may be subject to the Special Restriction Cancellation Terms identified at time of confirmation.

Changes made to confirmed bookings within 90 days may result in a $100 per person change fee, and any additional charges of modified services.

If you make any changes to any portion of your journey after you have departed, such changes will be completely at your own expense. Refunds will not be provided on pre-arranged services not utilized by you.

CANCELLATIONS
Travcoa does its best to operate all journeys listed, but many operational circumstances and program aspects are outside of our control and, as such, we reserve the right to cancel a program at any time for any reason. Should a program be cancelled or inoperative, we will inform you as soon as possible about the cancellation.

Travcoa is not responsible for additional expenses that may occur as a result of the cancellation, such as airline cancellation fees, visa fees, vaccinations, purchases of clothing or equipment for the cancelled program or other expenses.

COST OF THE ESCORTED JOURNEYS INCLUDES:
Hotels: Based on availability, Travcoa offers superior rooms in deluxe hotels; best available accommodations are utilized in areas where deluxe hotels are not available. Additional upgrades may be purchased on certain itineraries. Single rooms must be reserved in advance at a supplementary cost. Travcoa reserves the right to substitute hotels for those named in the brochure when necessary. Specific bed types should be requested at time of reservation and cannot be guaranteed.

Meals: Three meals per day on an à la carte basis, wherever available and practical, allowing a choice of anything on the menu, except caviar and alcohol. In those few places where à la carte is not available or practical, table d'hôte is offered. Where time and location permit, Travcoa's DINE-AROUND PROGRAM is offered outside of the journey hotel. DINE-AROUND PROGRAM costs are reimbursed after travel from Travcoa's corporate offices following review of qualifying expenses. Bottled water, soft drinks, coffee or tea are included with meals.

Travel Director: The services of a Travel Director are included to assist guests in all matters pertaining to the operation of a journey.

Sightseeing: Sightseeing provided with an English-speaking guide as shown in the itinerary, including entrance fees for places visited. Air-conditioned vehicles are utilized when available. 4X4 vehicles may be used in many locations as necessary, especially in Africa. Bottled water is included on sightseeing excursions.

Luggage: All transportation includes transfer of two normal-size Pullman suitcases, except when mandated by charter air carriers or airlines. On some programs, baggage may be limited due to aircraft size. Traveler will be responsible for overweight charges imposed by an airline or air charter company.

Gratuities: All gratuities to hotel, cruise, train, and restaurant staff and local guides and drivers for normal on-journey services are included. Note: The customary end-of-the-trip gratuity to the Travel Director is not included.

Port Charges: All port taxes on cruise portions of itineraries are included.

Transfers: Group or individual airport transfers on arrival and departure flights are included.

Medical/Evacuation: $5,000 emergency medical expense and $50,000 emergency evacuation & repatriation of remains coverage is included in your journey. This plan is included through Travel Guard and applies to approved, covered expenses you suffer during the course of the journey. This coverage may be subject to regulatory restrictions in certain locations.

COST OF THE ESCORTED JOURNEYS DOES NOT INCLUDE THE FOLLOWING ITEMS:
Air transportation; airport taxes; passport and visa expenses; laundry, alcohol, and all items of a personal nature; expenses of guides, buses or cars for sightseeing booked in addition to those included in the itinerary; excessive baggage charges; travel protection; gratuity for any personal services; gratuity to the Travel Director; and other items not mentioned as being included.

HEALTH & INOCULATIONS
Immunization requirements vary from country to country. Please consult your personal physician and/or local public health board, or the Centers for Disease Control and Prevention (CDC) in Atlanta (404-322-4559 or www.cdc.gov/travel). Additionally, we strongly suggest you have a complete physical since some itineraries include areas of high altitude and extreme temperature fluctuation. Bring this to your doctor's attention. Required inoculations, if any, must be recorded by traveler's health practitioner on a valid vaccination certificate, which the traveler must carry for proof of inoculation where required. Individuals with heart disease, chronic illness, physical handicap, advanced pregnancy or mental illness should not participate in these rigorous travel programs.

CALIFORNIA SELLER OF TRAVEL PROGRAM
Please be advised that California has established a Travel Consumer Restitution Fund. It does not cover non-California residents, and even in the case of California residents, does not cover any foreign travel where the foreign "providers of transportation or travel services" are not in compliance with the seller of travel law (compliance being defined as: registered as a seller of travel in California and a participant in the travel Consumer Restitution fund). Thus none of the trips in this brochure/flier/website qualify, and by law, you are required to be advised that you would not be eligible to make any claim from that fund in the unlikely event of default by Travcoa or any of our foreign suppliers. California Seller of Travel registration #1008064. Registration as a seller of travel does not constitute approval by the State of California.

PERSONAL PROPERTY AND HEALTH INSURANCE
Travcoa is not responsible or liable for loss, damage or theft of personal luggage and belongings, or personal injury, accident or illness. In most foreign countries, insurance coverage for personal injury, accident or illness is not available on the basis of U.S. standards.

GUARANTEED DEPARTURES
Once Travcoa has accepted deposits for a departure operated by Travcoa, the departure is guaranteed, except in case of force majeure, which includes any major events that adversely affect international travel patterns, events that endanger travelers, and circumstances beyond Travcoa's control, among other things. The guaranteed departures policy does not apply to programs that include charters and chartered aircraft.

PASSPORTS/VISAS
You are responsible for obtaining any travel documents and/ or verifying entry requirements necessary for each country of travel and/or transit on your selected itinerary. Entry laws differ with respect to each traveler's citizenship. Travcoa will not obtain personal travel documents for customers or assume responsibilities for notice of countries' current requirements. You are responsible for any expenses incurred as a result of the delays or itinerary changes related to your lack of appropriate travel documents.

PHOTOGRAPHY ON TOUR
Travcoa reserves the right to take photographs and/or videos during the operation of any journey, and to use the photography for promotional purposes. Participants who prefer that their image not be used are asked to make this request known to Travcoa in writing during the booking process.

AIRLINES CLAUSE
The airlines concerned are not to be held responsible for any act, omission or event during the time passengers are not aboard their aircraft. The passenger tickets in use by the airlines, when issued, shall constitute the sole contract between airlines and the purchaser of these tickets and/or passenger.

AIRLINE BAGGAGE REGULATIONS
In general, economy class allowance per trip participant is two checked pieces for which the total sum of the three dimensions (length plus height plus width) does not exceed 106 inches (270 cms). No single piece may exceed the 3-dimensional sum of 62 inches (158 cms). Carrier liability for members' baggage is clearly stated on the passenger contract included on all tickets or can be found on file for inspection at the offices of the carrier. Liability for checked and unchecked baggage shall in no event exceed the actual loss. Luggage allowance may be restricted within a country by regional airlines or air charter companies. Please refer to your final documents for restrictions. Travcoa shall have no responsibility or liability for your luggage.

ARBITRATION
You hereby agree that any dispute concerning, relating or referring to this Agreement, the brochure/flier/website/ invoice or any other literature concerning your trip, the trip, itself, or any claim for damages due to injury or death which occurs during or in connection with the trip shall be resolved exclusively by binding arbitration according to the then existing rules of the American Arbitration Association in an arbitration conducted in Atlanta, Georgia, U.S.A. Such proceedings will be governed by substantive Delaware law. The dispute will be resolved by a single arbitrator who must be a lawyer admitted to practice in the courts of at least one state in the United States and have a minimum of fifteen years of experience in civil litigation. The arbitrator so described will be selected by the American Arbitration Association. Each party to the dispute shall have the right on a single occasion to veto the designation of an arbitrator so selected. The parties waive the right to rely on any state law or statute which creates an exception to enforcement of the requirement that disputes be resolved pursuant to arbitration in the manner set forth herein.

WAIVER OF JURY TRIAL
In connection with any action or legal proceeding arising out of this agreement, the parties hereby specifically and knowingly waive any rights that either party might have to demand a jury trial.

EXCLUSIVE GOVERNING LAW AND EXCLUSIVE JURISDICTION
This agreement and any actions and proceedings brought hereunder shall be governed by the laws of the state of Delaware, without regard to conflicts of laws principles. If the right to seek arbitration is for any reason waived by both parties, or if judicial review of any arbitration decision is sought, any action or legal proceeding to enforce any provision hereof, or based on any right arising out of this agreement shall be brought exclusively in the courts of the state of Delaware, or if it has or can acquire jurisdiction, in the United States district court for the district of Delaware, and all of the parties hereby consent to the exclusive jurisdiction of such courts and of the appropriate appellate courts in any such action or legal proceeding and waive any objection to venue or jurisdiction in connection therewith.

SEVERABILITY
The invalidity or unenforceability of any part of this Agreement, or the invalidity of its application to a specific situation or circumstance, shall not affect the validity of the remainder of this Agreement or its application to other situations or circumstances. Any provision of this Agreement held invalid or unenforceable only in part or degree will remain in full force and effect to the extent not held invalid or unenforceable.

WAIVER
Any failure by either party at any time, or from time to time, to enforce or to require the strict keeping and performance of any of the terms or conditions of this Agreement shall not constitute a waiver of any such terms or conditions and shall not affect or impair such terms and conditions in any way or the right of such party at any time to avail itself of such remedies as it has for the breach or breaches of such terms and conditions.

EXCLUSIVITY
Except as otherwise expressly provided to the contrary, the rights herein granted and this Agreement are for the benefit of the parties hereto. The terms and conditions of this Agreement shall be exclusive of any advertising, marketing or other sales literature or activities of Travcoa and nothing contained in any of such materials shall be construed to create any rights as a result of or in connection with this Agreement.

ACKNOWLEDGMENT OF RISK
You understand and acknowledge that your travel in connection with and participation in the vacation package arranged at your request by Travcoa may involve risk and potential exposure to injury and possibly death. You also realize and acknowledge that risk and dangers may be caused by the negligence of the owners, directors, employees, contractors, subcontractors, officers or agents of Travcoa or the negligence or participation of other participants, contractors and/or subcontractors to Travcoa. You also recognize and acknowledge that risk and dangers may arise from foreseeable and unforeseeable causes, including weather and other acts of nature. You fully understand and acknowledge that the aforementioned risks, dangers, and hazards are a potential in connection with recreational activities which may take place during your trip.

EXPRESS ASSUMPTION OF RISK AND RESPONSIBILITY
In recognition of the inherent risk of the travels and related activities in which you are intending to engage, you confirm that you are physically and mentally capable of participating in the activities, that you are willingly and knowingly electing to participate in this vacation package in spite of the potential risk of danger, and you willingly and voluntarily assume full responsibility for any injury, loss or damage suffered by you or caused by you, whether caused in whole or in part by the negligence of the owners, directors, agents, officers, employees, contractors or subcontractors of Travcoa.

LIMITS ON TRAVCOA'S RESPONSIBILITIES
Travcoa Corporation and its affiliates, owners, officers, agents, employees, contractors, and subcontractors (hereinafter referred to as "Travcoa" in this paragraph) purchase transportation, hotel accommodations, restaurant services, and other services from various independent suppliers that are not subject to its control. Neither Travcoa, nor any associate organization, agent, employee, contractor or subcontractor shall be held liable for any act, default, injury (including death), loss, expense, damage, deviation, delay, curtailment or inconvenience caused to or suffered by any person or their property, howsoever arising, which may occur or be incurred by any organization or person, even though such act, default, injury, loss, expense, damage, deviation, delay, curtailment or inconvenience may have been caused or contributed to: (a) by the act, neglect or default of Travcoa, (owners, officers, agents, employees, contractors, and subcontractors) or of any persons for whose acts it would otherwise be responsible, or (b) defects or failures of any aircraft, vessel, automotive vehicle or other equipment or instrumentality under the control of independent suppliers. In addition, Travcoa will not be liable for delays in departure or interruption of your vacation arrangements caused by weather conditions, technical problems of any aircraft, vessel, automotive vehicle or other equipment or instrumentality, strikes, war, terrorist activity, civil commotion or any causes beyond the control of Travcoa. In no event will Travcoa be responsible for incidental, consequential or special damage or loss suffered by any person. Travcoa's maximum liability, for any reason whatsoever, will be limited to the amount paid to Travcoa for its services. In issuing tickets and coupons for transportation of the purchaser by any means and making arrangements for hotel or other accommodation, Travcoa is not acting as principal but only as agent for the companies, corporations or persons providing or offering the means of transportation and accommodation. To the extent Travcoa shall not be acting as an agent, as stated above, it shall be deemed to be acting as an agent of the purchasers in arranging or booking transportation and accommodation.

RELEASE OF LIABILITY
In consideration of the services and arrangements provided by Travcoa, you, for yourself and for your heirs, personal representatives or assigns, do hereby release, waive, discharge, hold harmless, and agree to indemnify Travcoa, and its owners, officers, directors, agents, contractors, subcontractors, and employees from any and all claims, actions or losses for bodily injury, property damage, wrongful death, loss of services, lost profits, or consequential, exemplary, indirect or punitive damages, or otherwise which may arise out of or occur during your travel in connection with the scheduled vacation package and any activities conducted in conjunction therewith. YOU SPECIFICALLY UNDERSTAND THAT YOU ARE RELEASING, DISCHARGING, AND WAIVING ANY CLAIMS OR ACTIONS THAT YOU MAY HAVE PRESENTLY OR IN THE FUTURE FOR THE NEGLIGENT ACTS OR CONDUCT OF THE OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS OR SUBCONTRACTORS OF TRAVCOA.

EXPRESS WAIVER OF ANY RIGHT TO SEEK CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES
Regardless of the situation or circumstances giving rise to a claim, you waive any right to seek consequential, punitive or exemplary damages against Travcoa, its owners, officers, directors, agents, contractors, subcontractors, and employees, for any reason whatsoever. In consideration of participating in my vacation package, my signature on my journey application indicates that I have, on the date shown, read and understood this document and I acknowledge that it affects my legal rights and agree to be bound by its terms. My signature also signifies my intention to relieve and indemnify Travcoa, its owners, officers, directors, employees, agents, contractors, and subcontractors from any liability for personal injury, property damage or wrongful death which I might suffer during my participation in the scheduled vacation package.

TIME LIMITATION
You agree that no suit, whether brought in rem or in personam, shall be maintained against Travcoa for emotional or physical injury, illness or death unless written notice of the claim, including a complete factual account of the basis of such claim, is delivered to Travcoa within 185 calendar days from the date of the incident giving rise to such injury, illness or death; and no suit shall be maintainable unless commenced within one (1) year from the day of the incident giving rise to such injury, illness or death, notwithstanding any provision of law of any state or country to the contrary.

INDEMNITY
You agree to indemnify, hold harmless, and defend Travcoa against any damage, liability, suit, claim, penalty, fine, cost or expense whatsoever which arises out of your negligence or caused by your breach of these Terms and Conditions, or which results from your acts, omissions or defaults of any person acting on your behalf, or which results from the acts, omissions or defaults of, or any claims asserted by, the other participants on the trip.

CONSUMER PROTECTION
Travcoa shares the coverage available under the USTOA $1 Million Travelers Assistance Program with affiliates who, as active members of the USTOA, are required to post a $1 Million letter of credit with the USTOA. This amount is to be used to reimburse, in accordance with the terms and conditions of the USTOA Travelers Assistance Program, the advance payments of Travcoa customers in the unlikely event of a bankruptcy, insolvency or cessation of business. Further, you should understand that the $1 Million letter of credit may be sufficient to provide only a partial recovery of the advance payments received by Travcoa. Complete details of the USTOA Travelers Assistance Program and a list of affiliates may be obtained by writing to USTOA at 275 Madison Avenue, Suite 2014, New York, New York 10016, or by email to information@ustoa.com or by visiting its website at www.USTOA.com.

All photography is copyrighted. Please contact Travcoa for list of photographers.

Travcoa is a Delaware, U.S.A., corporation.
cst#1008064

100 N. Sepulveda Blvd. Suite 1700

El Segundo, CA 90245

1.800.992.2003

p: 310.649.7104

f: 310.649.7106

version: WTDB 06/16; Edits 3/7/17

 

2018 TERMS & CONDITIONS FOR TRAVCOA PRIVATE & CUSTOM JOURNEYS

IMPORTANT NOTICE

Travcoa Journeys vary in pace, but in general, they require participants to be in good physical and mental health. Travcoa will make reasonable efforts to accommodate the special needs of its travelers; however, such travelers should be aware that the Americans with Disabilities Act is inapplicable outside of the United States. Facilities outside the United States for disabled individuals are limited. Accordingly, when you reserve your journey, please inform Travcoa of any physical disabilities or limitations so that we can help you determine the appropriateness of the itinerary you select. It is the guest's responsibility to judge the appropriateness of these travel activities to their physical capabilities. At times, the vendors with whom Travcoa contracts may require a doctor's release to travel for travelers of a certain age or with special disabilities.

Moderate to strenuous exertion, including long walks and climbing stairs, is sometimes an integral part of your journey. All guests are expected to be in good health and capable of such exertion. Riding in four-wheel drive vehicles on rough terrain or unpaved paths can aggravate back conditions. Flying aboard small aircraft is required in many areas. Please advise us in writing of any health issues or limitations at the time of placing your reservation.

TRAVELERS' RESPONSIBILITIES

Cultural immersion is part of the Travcoa experience. All guests should be ready to enjoy and experience cultural differences with grace and sensitivity. Participants are subject to local visa or stay regulations, and any charges incurred due to violation of those regulations will be their own expense.

RESERVATIONS & PAYMENTS

Early reservations are essential. We require a signed Journey Application along with a deposit, or payment in order to confirm your journey. Deposits and all payments may be made by check or credit card (Visa, MasterCard & American Express) on Travcoa journeys. Deposit schedules are for journey costs only. You can send us a check, or to begin the process right away, you can give us a credit card number (Visa, MasterCard or American Express). The following are our payment terms:

Private Journeys

At time of reservation - 30% of journey cost plus intra-tour air plus any non-refundable items

90 days prior to departure - Balance due

Custom Journeys

Deposit terms and payments vary according to individual itinerary. We may require a non-refundable planning fee that will automatically be credited to your final payment. Call for more information.

Custom Planning Fee:

Within 60-Days: $500; Outside of 60-Days: $250

After receiving your planning fee, we will prepare a draft itinerary and review with you all the logistics and a total cost estimate. Safaris, cruises, and certain other special trips may require a higher non-refundable itinerary planning fee.

If you make your reservation after the final balance is due, full payment will be collected at time of booking. Journeys with special restrictions may require additional deposits. Please contact a Travcoa Journey Consultant for more information on journeys with special restrictions.

Failure to submit final payment by the above-noted deadlines may result in automatic cancellation of space and forfeiture of non-refundable deposits.

AIRFARES

All airfares are subject to change per the prevailing IATA tariffs and are further subject to change upon the devaluation of currency and/or fuel cost increases. Travcoa shall not be responsible for cancellation fees of airfares due to itinerary or departure changes or cancellations. Travcoa is not responsible for changes, cancellations and revalidations on any reservation not issued by Travcoa. Travcoa is not responsible for any upgrades issued by the airlines.

PRICING & CHANGES

Journey prices include planning, handling and operations charges are based on current rates of exchange at the time of publishing of this catalog. Up to the date of departure, Travcoa reserves the right to increase tour prices and, without notice, withdraw any part or the entire journey. Travcoa also reserves the right to make such changes as may be necessary, and the resulting extra cost, if any, shall be paid by the journey members.

CANCELLATION POLICY

The cancellation policy is applicable to land, cruise, rail or jet prices, single supplements, intra-tour air, extension of journey, and custom arrangements. Written notice of cancellation must be received by mail, fax or e-mail within the time periods described below, and cancellation fees are payable as follows:

Private Journeys

Once paid, intra-tour air and any non-refundable items are non-refundable.

120 days or more before departure – 15% of journey cost

119-91 days before departure - 30% of journey cost

90 days or less and en route - 100% of journey cost

Custom Journeys

Cancellation charges vary according to individual itinerary. A copy of your trip specific terms and conditions has been enclosed as a separate attachment. Call for more information.

Air Cancellation and Air Change Fees for airline arrangements made by Travcoa, including name corrections, flight changes, and passport information corrections (NOTE: Applies to both international and intra-tour air)

Prior to Airline ticketing - $35 per person

After Airline ticketing - $100 per person plus any fees assessed by the air carrier

CHANGES AND UNUSED SERVICES

Changes made to deposited bookings, which include non-refundable fees, may be subject to the Special Restriction Cancellation Terms identified at time of confirmation.

Changes made to confirmed bookings within 90 days may result in a $100 per person change fee, and any additional charges of modified services. If you make any changes to any portion of your journey after you have departed, such changes will be completely at your own expense. Refunds will not be provided on pre-arranged services not utilized by you.

COST OF THE PRIVATE AND CUSTOM JOURNEY INCLUDES THE FOLLOWING ITEMS:

HOTELS: Based on availability, Travcoa offers superior rooms in deluxe hotels; best available accommodations are utilized in areas where deluxe hotels are not available. Additional upgrades may be purchased on certain itineraries. Single rooms must be reserved in advance at a supplementary cost. Travcoa reserves the right to substitute hotels for those named in the brochure when necessary. Specific bed types should be requested at the time of reservation and cannot be guaranteed.

MEALS: Breakfast is provided daily at the confirmed hotel. Additional meals may be included and indicated in your specific itinerary. Bottled water, soft drinks, coffee or tea are generally included with indicated meals unless otherwise noted.

SIGHTSEEING: Sightseeing provided with an English-speaking guide as shown in the itinerary, including entrance fees for places indicated in the itinerary. Air-conditioned vehicles are utilized when available. 4X4 vehicles may be used in many locations as necessary, especially in Africa. Bottled water is included on sightseeing excursions.

LUGGAGE: All transportation includes transfer of two normal-size Pullman suitcases, except when mandated by charter air carriers or airlines. On some programs, baggage may be limited due to aircraft size. Traveler will be responsible for overweight charges imposed by an airline or air charter company.

PORT CHARGES: All port taxes on cruise portions of itineraries are included, unless otherwise noted.

TRANSFERS: All transfers as outlined in your itinerary are included, unless otherwise noted.

MEDICAL/EVACUATION: $25,000 emergency medical expense and $100,000 emergency evacuation & repatriation of remains coverage is included in your journey. This plan is included through Travel Guard and applies to approved, covered expenses you suffer during the course of the journey. This coverage may be subject to regulatory restrictions in certain locations.

COST OF PRIVATE OR CUSTOM JOURNEYS DO NOT INCLUDE THE FOLLOWING ITEMS:

Air transportation; airport taxes; passport and visa expenses; gratuities; laundry, alcohol, all items of a personal nature; expenses of guides, buses or cars for sightseeing booked in addition to those included in the itinerary; excessive baggage charges; health, accident, baggage, trip cancellation insurance; and other items not mentioned as being included. If any of these items are included in your specific journey, they will be noted as included.

HEALTH & INOCULATIONS

Immunization requirements vary from country to country. Please consult your personal physician and/or local public health board, or the Centers for Disease Control and Prevention (CDC) in Atlanta (404-322-4559 or www.cdc.gov/travel). Additionally, we strongly suggest you have a complete physical since some itineraries include areas of high altitude and extreme temperature fluctuation. Bring this to your doctor's attention. Required inoculations, if any, must be recorded by traveler's health practitioner on a valid vaccination certificate, which the traveler must carry for proof of inoculation where required. Journeys that include travel to high altitudes, over 8,000 feet above sea level, require a signed physician’s form, or signed physician’s waiver. Individuals with heart disease, chronic illness, physical handicap, advanced pregnancy or mental illness should not participate in these rigorous travel programs and Travcoa reserves the right to require a signed physician’s form.

CALIFORNIA SELLER OF TRAVEL PROGRAM

Please be advised that California has established a Travel Consumer Restitution Fund. It does not cover non-California residents, and even in the case of California residents, does not cover any foreign travel where the foreign "providers of transportation or travel services" are not in compliance with the seller of travel law (compliance being defined as: registered as a seller of travel in California and a participant in the travel Consumer Restitution fund). Thus none of the trips in this brochure/flier/website qualify, and by law, you are required to be advised that you would not be eligible to make any claim from that fund in the unlikely event of default by Travcoa, Travelopia or any of our foreign suppliers. California Seller of Travel registration #1008064. Registration as a seller of travel does not constitute approval by the State of California.

PERSONAL PROPERTY AND INSURANCE

Travcoa is not responsible or liable for loss, damage or theft of personal luggage and belongings, or personal injury, accident or illness. In most foreign countries, insurance coverage for personal injury, accident or illness is not available on the basis of U.S. standards.

PASSPORTS/VISAS

You are responsible for obtaining any travel documents and/ or verifying entry requirements necessary for each country of travel and/or transit on your selected itinerary. Entry laws differ with respect to each traveler's citizenship. Travcoa will not obtain personal travel documents for customers or assume responsibilities for notice of countries' current requirements. You are responsible for any expenses incurred as a result of the delays or itinerary changes related to your lack of appropriate travel documents.

AIRLINES CLAUSE

The airlines concerned are not to be held responsible for any act, omission or event during the time passengers are not aboard their aircraft. The passenger tickets in use by the airlines, when issued, shall constitute the sole contract between airlines and the purchaser of these tickets and/or passenger.

AIRLINE BAGGAGE REGULATIONS

In general, economy class allowance per trip participant is two checked pieces for which the total sum of the three dimensions (length plus height plus width) does not exceed 106 inches (270 cms). No single piece may exceed the 3-dimensional sum of 62 inches (158 cms). Carrier liability for members' baggage is clearly stated on the passenger contract included on all tickets or can be found on file for inspection at the offices of the carrier. Liability for checked and unchecked baggage shall in no event exceed the actual loss. Luggage allowance may be restricted within a country by regional airlines or air charter companies. Please refer to your final documents for restrictions. Travcoa shall have no responsibility or liability for your luggage.

ARBITRATION

You hereby agree that any dispute concerning, relating or referring to this Agreement, the brochure/flier/website/ invoice or any other literature concerning your trip, the trip, itself, or any claim for damages due to injury or death which occurs during or in connection with the trip shall be resolved exclusively by binding arbitration according to the then existing rules of the American Arbitration Association in an arbitration conducted in Atlanta, Georgia, U.S.A. Such proceedings will be governed by substantive Delaware law. The dispute will be resolved by a single arbitrator who must be a lawyer admitted to practice in the courts of at least one state in the United States and have a minimum of fifteen years of experience in civil litigation. The arbitrator so described will be selected by the American Arbitration Association. Each party to the dispute shall have the right on a single occasion to veto the designation of an arbitrator so selected. The parties waive the right to rely on any state law or statute which creates an exception to enforcement of the requirement that disputes be resolved pursuant to arbitration in the manner set forth herein.

WAIVER OF JURY TRIAL

In connection with any action or legal proceeding arising out of this agreement, the parties hereby specifically and knowingly waive any rights that either party might have to demand a jury trial.

EXCLUSIVE GOVERNING LAW AND EXCLUSIVE JURISDICTION

This agreement and any actions and proceedings brought hereunder shall be governed by the laws of the state of Delaware, without regard to conflicts of laws principles. If the right to seek arbitration is for any reason waived by both parties, or if judicial review of any arbitration decision is sought, any action or legal proceeding to enforce any provision hereof, or based on any right arising out of this agreement shall be brought exclusively in the courts of the state of Delaware, or if it has or can acquire jurisdiction, in the United States district court for the district of Delaware, and all of the parties hereby consent to the exclusive jurisdiction of such courts and of the appropriate appellate courts in any such action or legal proceeding and waive any objection to venue or jurisdiction in connection therewith.

SEVERABILITY

The invalidity or unenforceability of any part of this Agreement, or the invalidity of its application to a specific situation or circumstance, shall not affect the validity of the remainder of this Agreement or its application to other situations or circumstances. Any provision of this Agreement held invalid or unenforceable only in part or degree will remain in full force and effect to the extent not held invalid or unenforceable.

WAIVER

Any failure by either party at any time, or from time to time, to enforce or to require the strict keeping and performance of any of the terms or conditions of this Agreement shall not constitute a waiver of any such terms or conditions and shall not affect or impair such terms and conditions in any way or the right of such party at any time to avail itself of such remedies as it has for the breach or breaches of such terms and conditions.

EXCLUSIVITY

Except as otherwise expressly provided to the contrary, the rights herein granted and this Agreement are for the benefit of the parties hereto. The terms and conditions of this Agreement shall be exclusive of any advertising, marketing or other sales literature or activities of Travcoa and nothing contained in any of such materials shall be construed to create any rights as a result of or in connection with this Agreement.

ACKNOWLEDGMENT OF RISK

You understand and acknowledge that your travel in connection with and participation in the vacation package arranged at your request by Travcoa may involve risk and potential exposure to injury and possibly death. You also realize and acknowledge that risk and dangers may be caused by the negligence of the owners, directors, employees, contractors, subcontractors, officers or agents of Travcoa or the negligence or participation of other participants, contractors and/or subcontractors to Travcoa. You also recognize and acknowledge that risk and dangers may arise from foreseeable and unforeseeable causes, including weather and other acts of nature. You fully understand and acknowledge that the aforementioned risks, dangers, and hazards are a potential in connection with recreational activities which may take place during your trip.

EXPRESS ASSUMPTION OF RISK AND RESPONSIBILITY

In recognition of the inherent risk of the travels and related activities in which you are intending to engage, you confirm that you are physically and mentally capable of participating in the activities, that you are willingly and knowingly electing to participate in this vacation package in spite of the potential risk of danger, and you willingly and voluntarily assume full responsibility for any injury, loss or damage suffered by you or caused by you, whether caused in whole or in part by the negligence of the owners, directors, agents, officers, employees, contractors or subcontractors of Travcoa.

RELEASE OF LIABILITY

In consideration of the services and arrangements provided by Travcoa, you, for yourself and for your heirs, personal representatives or assigns, do hereby release, waive, discharge, hold harmless, and agree to indemnify Travcoa, and its owners, officers, directors, agents, contractors, subcontractors, and employees from any and all claims, actions or losses for bodily injury, property damage, wrongful death, loss of services, lost profits, or consequential, exemplary, indirect or punitive damages, or otherwise which may arise out of or occur during your travel in connection with the scheduled vacation package and any activities conducted in conjunction therewith. YOU SPECIFICALLY UNDERSTAND THAT YOU ARE RELEASING, DISCHARGING, AND WAIVING ANY CLAIMS OR ACTIONS THAT YOU MAY HAVE PRESENTLY OR IN THE FUTURE FOR THE  NEGLIGENT ACTS OR CONDUCT OF THE OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS OR SUBCONTRACTORS OF TRAVCOA.

EXPRESS WAIVER OF ANY RIGHT TO SEEK CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES

Regardless of the situation or circumstances giving rise to a claim, you waive any right to seek consequential, punitive or exemplary damages against Travcoa, its owners, officers, directors, agents, contractors, subcontractors, and employees, for any reason whatsoever. In consideration of participating in my vacation package, my signature on my journey application indicates that I have, on the date shown, read and understood this document and I acknowledge that it affects my legal rights and agree to be bound by its terms. My signature also signifies my intention to relieve and indemnify Travcoa, its owners, officers, directors, employees, agents, contractors, and subcontractors from any liability for personal injury, property damage or wrongful death which I might suffer during my participation in the scheduled vacation package.

LIMITS ON TRAVCOA'S RESPONSIBILITIES

Travcoa Corporation and its affiliates, owners, officers, agents, employees, contractors, and subcontractors (hereinafter referred to as "Travcoa" in this paragraph) purchase transportation, hotel accommodations, restaurant services, and other services from various independent suppliers that are not subject to its control. Neither Travcoa, nor any associate organization, agent, employee, contractor or subcontractor shall be held liable for any act, default, injury (including death), loss, expense, damage, deviation, delay, curtailment or inconvenience caused to or suffered by any person or their property, howsoever arising, which may occur or be incurred by any organization or person, even though such act, default, injury, loss, expense, damage, deviation, delay, curtailment or inconvenience may have been caused or contributed to: (a) by the act, neglect or default of Travcoa, (owners, officers, agents, employees, contractors, and subcontractors) or of any persons for whose acts it would otherwise be responsible, or (b) defects or failures of any aircraft, vessel, automotive vehicle or other equipment or instrumentality under the control of independent  suppliers. In addition, Travcoa will not be liable for delays in departure or interruption of your vacation arrangements caused by weather conditions, technical problems of any aircraft, vessel, automotive vehicle or other equipment or instrumentality, strikes, war, terrorist activity, civil commotion or any causes beyond the control of Travcoa. In no event will Travcoa be responsible for incidental, consequential or special damage or loss suffered by any person. Travcoa's maximum liability, for any reason whatsoever, will be limited to the amount paid to Travcoa for its services. In issuing tickets and coupons for transportation of the purchaser by any means and making arrangements for hotel or other accommodation, Travcoa is not acting as principal but only as agent for the companies, corporations or persons providing or offering the means of transportation and accommodation. To the extent Travcoa shall not be acting as an agent, as stated above, it shall be deemed to be acting as an agent of the purchasers in arranging or booking transportation and accommodation.

TIME LIMITATION

You agree that no suit, whether brought in rem or in personam, shall be maintained against Travcoa for emotional or physical injury, illness or  death unless written notice of the claim, including a complete factual account of the basis of such claim, is delivered to Travcoa within 185 calendar days from the date of the incident giving rise to such injury, illness or death; and no suit shall be maintainable unless commenced within one (1) year from the day of the incident giving rise to such injury, illness or death, notwithstanding any provision of law of any state or country to the contrary.

INDEMNITY

You agree to indemnify, hold harmless, and defend Travcoa against any damage, liability, suit, claim, penalty, fine, cost or expense whatsoever which arises out of your negligence or caused by your breach of these Terms and Conditions, or which results from your acts, omissions or defaults of any person acting on your behalf, or which results from the acts, omissions or defaults of, or any claims asserted by, the other participants on the trip.

CONSUMER PROTECTION

Travcoa shares the coverage available under the USTOA $1 Million Travelers Assistance Program with affiliates of Travelopia who, as active members of the USTOA, are required to post a $1 Million letter of credit with the USTOA. This amount is to be used to reimburse, in accordance with the terms and conditions of the USTOA Travelers Assistance Program, the advance payments of Travcoa customers in the unlikely event of a Travelopia bankruptcy, insolvency or cessation of business. Further, you should understand that the $1 Million letter of credit posted by Travelopia may be sufficient to provide only a partial recovery of the advance payments received by Travcoa. Complete details of the USTOA Travelers Assistance Program and a list of affiliates may be obtained by writing to USTOA at 275 Madison Avenue, Suite 2014, New York, New York 10016, or by email to information@ustoa.com or by visiting its website at www.USTOA.com.

All photography is copyrighted. Please contact Travcoa for list of photographers.

Travcoa is a Delaware, U.S.A., corporation, which is a member of the Travelopia of companies, one of the world's largest and most successful travel and tourism organizations.

cst#1008064

100 N. Sepulveda Blvd. Suite 1700 El Segundo, CA 90245 1.800.992.2003

p: 310.649.7104 | f: 310.649.7106

THIS DOCUMENT CREATES A CONTRACTUAL RELATIONSHIP BETWEEN TRAVCOA CORPORATION AND YOU, THE CUSTOMER/PARTICIPANT IN THE VACATION PACKAGE PROVIDED BY TRAVCOA CORPORATION. AFTER READING THIS ENTIRE CUSTOMER AGREEMENT (THE "AGREEMENT"), IN ORDER FOR YOUR TRAVEL OR VACATION PACKAGE RESERVATION TO BE COMPLETED, YOU MUST INDICATE YOUR ACCEPTANCE OF THE TERMS AND CONDITIONS FOUND IN THIS AGREEMENT, BY SIGNING OUR JOURNEY APPLICATION AND RETURNING THE APPLICATION TO OUR OFFICE.                                                                                                                                                                          version: WTDB 06/16

 

2017 Terms & Conditions for Travcoa Private & Custom Journeys

IMPORTANT NOTICE

Travcoa Journeys vary in pace, but in general, they require participants to be in good physical and mental health. Travcoa will make reasonable efforts to accommodate the special needs of its travelers; however, such travelers should be aware that the Americans with Disabilities Act is inapplicable outside of the United States. Facilities outside the United States for disabled individuals are limited. Accordingly, when you reserve your journey, please inform Travcoa of any physical disabilities or limitations so that we can help you determine the appropriateness of the itinerary you select. It is the guest's responsibility to judge the appropriateness of these travel activities to their physical capabilities. At times, the vendors with whom Travcoa contracts may require a doctor's release to travel for travelers of a certain age or with special disabilities.

Moderate to strenuous exertion, including long walks and climbing stairs, is sometimes an integral part of your journey. All guests are expected to be in good health and capable of such exertion. Riding in four-wheel drive vehicles on rough terrain or unpaved paths can aggravate back conditions. Flying aboard small aircraft is required in many areas. Please advise us in writing of any health issues or limitations at the time of placing your reservation.

TRAVELERS' RESPONSIBILITIES

Cultural immersion is part of the Travcoa experience. All guests should be ready to enjoy and experience cultural differences with grace and sensitivity. Participants are subject to local visa or stay regulations, and any charges incurred due to violation of those regulations will be their own expense.

RESERVATIONS & PAYMENTS

Early reservations are essential. We require a signed Journey Application along with a deposit, or payment in order to confirm your journey. Deposits and all payments may be made by check or credit card (Visa, MasterCard & American Express) on Travcoa journeys. Deposit schedules are for journey costs only. You can send us a check, or to begin the process right away, you can give us a credit card number (Visa, MasterCard or American Express). The following are our payment terms:

Private Journeys without Rail or Cruise

At time of reservation - $1,000 per person 90 days prior to departure - Balance due

Private Journeys with Rail, Cruise or Special Restrictions

At time of reservation - 25% of journey cost (minimum $1,000 per person) plus any non-refundable permits 120 days prior to departure - Balance due

Custom Journeys

Deposit terms and payments vary according to individual itinerary. We may require a non-refundable planning fee that will automatically be credited to your final payment. Call for more information.

Custom Planning Fee:

Within 60-Days: $500; Outside of 60-Days: $250

After receiving your planning fee, we will prepare a draft itinerary and review with you all the logistics and a total cost estimate. Safaris, cruises, and certain other special trips may require a higher non-refundable itinerary planning fee.

If you make your reservation after the final balance is due, full payment will be collected at time of booking. Journeys with special restrictions may require additional deposits. Please contact a Travcoa Journey Consultant for more information on journeys with special restrictions.

Failure to submit final payment by the above-noted deadlines may result in automatic cancellation of space and forfeiture of non-refundable deposits.

AIRFARES

All airfares are subject to change per the prevailing IATA tariffs and are further subject to change upon the devaluation of currency and/or fuel cost increases. Travcoa shall not be responsible for cancellation fees of airfares due to itinerary or departure changes or cancellations. Travcoa is not responsible for changes, cancellations and revalidations on any reservation not issued by Travcoa. Travcoa is not responsible for any upgrades issued by the airlines.

PRICING & CHANGES

Journey prices include planning, handling and operations charges are based on current rates of exchange at the time of publishing of this catalog. Up to the date of departure, Travcoa reserves the right to increase tour prices and, without notice, withdraw any part or the entire journey. Travcoa also reserves the right to make such changes as may be necessary, and the resulting extra cost, if any, shall be paid by the journey members.

CANCELLATION POLICY

The cancellation policy is applicable to land, cruise, rail or jet prices, single supplements, intra-tour air, extension of journey, and custom arrangements. Written notice of cancellation must be received by mail, fax or e-mail within the time periods described below, and cancellation fees are payable as follows:

Private Journeys without Rail or Cruise

90 days or more before departure - $250 per person 89 to 60 days before departure - 20% of journey cost 59 to 30 days before departure - 50% of journey cost 29 days or less and en route - 100% of journey cost

Private Journeys with Rail, Cruise or Special Restrictions

120 days or more before departure - 10% of journey cost* 119 to 90 days before departure - 20% of journey cost* 89 to 60 days before departure - 50% of journey cost*
59 days or less and enroute - 100% of journey cost*
*Above cancellation fees do not include non-refundable items disclosed at time of confirmation.

Custom Journeys

Cancellation charges vary according to individual itinerary. A copy of your trip specific terms and conditions has been enclosed as a separate attachment. Call for more information.

Air Cancellation and Air Change Fees for airline arrangements made by Travcoa, including name corrections, flight changes, and passport information corrections (NOTE: Applies to both international and intra-tour air)

Prior to Airline ticketing - $35 per person
After Airline ticketing - $100 per person plus any fees assessed by the air carrier

CHANGES AND UNUSED SERVICES

Changes made to deposited bookings, which include non-refundable fees, may be subject to the Special Restriction Cancellation Terms identified at time of confirmation.

Changes made to confirmed bookings within 90 days may result in a $100 per person change fee, and any additional charges of modified services. If you make any changes to any portion of your journey after you have departed, such changes will be completely at your own expense. Refunds will not be provided on pre-arranged services not utilized by you.

COST OF THE PRIVATE AND CUSTOM JOURNEY INCLUDES THE FOLLOWING ITEMS:
Hotels: Based on availability, Travcoa offers superior rooms in deluxe hotels; best available accommodations are utilized in areas where deluxe hotels are not available. Additional upgrades may be purchased on certain itineraries. Single rooms must be reserved in advance at a supplementary cost. Travcoa reserves the right to substitute hotels for those named in the brochure when necessary. Specific bed types should be requested at the time of reservation and cannot be guaranteed.

Meals: Breakfast is provided daily at the confirmed hotel. Additional meals may be included and indicated in your specific itinerary. Bottled water, soft drinks, coffee or tea are generally included with indicated meals unless otherwise noted.

Sightseeing: Sightseeing provided with an English-speaking guide as shown in the itinerary, including entrance fees for places indicated in the itinerary. Air-conditioned vehicles are utilized when available. 4X4 vehicles may be used in many locations as necessary, especially in Africa. Bottled water is included on sightseeing excursions.

Luggage: All transportation includes transfer of two normal-size Pullman suitcases, except when mandated by charter air carriers or airlines. On some programs, baggage may be limited due to aircraft size. Traveler will be responsible for overweight charges imposed by an airline or air charter company.

Port Charges: All port taxes on cruise portions of itineraries are included, unless otherwise noted.

Transfers: All transfers as outlined in your itinerary are included, unless otherwise noted.

Medical/Evacuation: $25,000 emergency medical expense and $100,000 emergency evacuation & repatriation of remains coverage is included in your journey. This plan is included through Travel Guard and applies to approved, covered expenses you suffer during the course of the journey. This coverage may be subject to regulatory restrictions in certain locations.

COST OF PRIVATE OR CUSTOM JOURNEYS DO NOT INCLUDE THE FOLLOWING ITEMS:
Air transportation; airport taxes; passport and visa expenses; gratuities; laundry, alcohol, all items of a personal nature; expenses of guides, buses or cars for sightseeing booked in addition to those included in the itinerary; excessive baggage charges; health, accident, baggage, trip cancellation insurance; and other items not mentioned as being included. If any of these items are included in your specific journey, they will be noted as included.

HEALTH & INOCULATIONS

Immunization requirements vary from country to country. Please consult your personal physician and/or local public health board, or the Centers for Disease Control and Prevention (CDC) in Atlanta (404-322-4559 or www.cdc.gov/travel). Additionally, we strongly suggest you have a complete physical since some itineraries include areas of high altitude and extreme temperature fluctuation. Bring this to your doctor's attention. Required inoculations, if any, must be recorded by traveler's health practitioner on a valid vaccination certificate, which the traveler must carry for proof of inoculation where required. Journeys that include travel to high altitudes, over 8,000 feet above sea level, require a signed physician’s form, or signed physician’s waiver. Individuals with heart disease, chronic illness, physical handicap, advanced pregnancy or mental illness should not participate in rigorous travel programs and Travcoa reserves the right to require a signed physician’s form.

CALIFORNIA SELLER OF TRAVEL PROGRAM

Please be advised that California has established a Travel Consumer Restitution Fund. It does not cover non-California residents, and even in the case of California residents, does not cover any foreign travel where the foreign "providers of transportation or travel services" are not in compliance with the seller of travel law (compliance being defined as: registered as a seller of travel in California and a participant in the travel Consumer Restitution fund). Thus none of the trips in this brochure/flier/website qualify, and by law, you are required to be advised that you would not be eligible to make any claim from that fund in the unlikely event of default by Travcoa or any of our foreign suppliers.

PERSONAL PROPERTY AND INSURANCE

Travcoa is not responsible or liable for loss, damage or theft of personal luggage and belongings, or personal injury, accident or illness. In most foreign countries, insurance coverage for personal injury, accident or illness is not available on the basis of U.S. standards.

PASSPORTS/VISAS

You are responsible for obtaining any travel documents and/ or verifying entry requirements necessary for each country of travel and/or transit on your selected itinerary. Entry laws differ with respect to each traveler's citizenship. Travcoa will not obtain personal travel documents for customers or assume responsibilities for notice of countries' current requirements. You are responsible for any expenses incurred as a result of the delays or itinerary changes related to your lack of appropriate travel documents.

AIRLINES CLAUSE

The airlines concerned are not to be held responsible for any act, omission or event during the time passengers are not aboard their aircraft. The passenger tickets in use by the airlines, when issued, shall constitute the sole contract between airlines and the purchaser of these tickets and/or passenger.

AIRLINE BAGGAGE REGULATIONS

In general, economy class allowance per trip participant is two checked pieces for which the total sum of the three dimensions (length plus height plus width) does not exceed 106 inches (270 cm). No single piece may exceed the 3-dimensional sum of 62 inches (158 cm). Carrier liability for members' baggage is clearly stated on the passenger contract included on all tickets or can be found on file for inspection at the offices of the carrier. Liability for checked and unchecked baggage shall in no event exceed the actual loss. Luggage allowance may be restricted within a country by regional airlines or air charter companies. Please refer to your final documents for restrictions. Travcoa shall have no responsibility or liability for your luggage.

ARBITRATION

You hereby agree that any dispute concerning, relating or referring to this Agreement, the brochure/flier/website/ invoice or any other literature concerning your trip, the trip, itself, or any claim for damages due to injury or death which occurs during or in connection with the trip shall be resolved exclusively by binding arbitration according to the then existing rules of the American Arbitration Association in an arbitration conducted in Atlanta, Georgia, U.S.A. Such proceedings will be governed by substantive Delaware law. The dispute will be resolved by a single arbitrator who must be a lawyer admitted to practice in the courts of at least one state in the United States and have a minimum of fifteen years of experience in civil litigation. The arbitrator so described will be selected by the American Arbitration Association. Each party to the dispute shall have the right on a single occasion to veto the designation of an arbitrator so selected. The parties waive the right to rely on any state law or statute which creates an exception to enforcement of the requirement that disputes be resolved pursuant to arbitration in the manner set forth herein.

WAIVER OF JURY TRIAL

In connection with any action or legal proceeding arising out of this agreement, the parties hereby specifically and knowingly waive any rights that either party might have to demand a jury trial.

EXCLUSIVE GOVERNING LAW AND EXCLUSIVE JURISDICTION

This agreement and any actions and proceedings brought hereunder shall be governed by the laws of the state of Delaware, without regard to conflicts of laws principles. If the right to seek arbitration is for any reason waived by both parties, or if judicial review of any arbitration decision is sought, any action or legal proceeding to enforce any provision hereof, or based on any right arising out of this agreement shall be brought exclusively in the courts of the state of Delaware, or if it has or can acquire jurisdiction, in the United States district court for the district of Delaware, and all of the parties hereby consent to the exclusive jurisdiction of such courts and of the appropriate appellate courts in any such action or legal proceeding and waive any objection to venue or jurisdiction in connection therewith.

SEVERABILITY

The invalidity or unenforceability of any part of this Agreement, or the invalidity of its application to a specific situation or circumstance, shall not affect the validity of the remainder of this Agreement or its application to other situations or circumstances. Any provision of this Agreement held invalid or unenforceable only in part or degree will remain in full force and effect to the extent not held invalid or unenforceable.

WAIVER

Any failure by either party at any time, or from time to time, to enforce or to require the strict keeping and performance of any of the terms or conditions of this Agreement shall not constitute a waiver of any such terms or conditions and shall not affect or impair such terms and conditions in any way or the right of such party at any time to avail itself of such remedies as it has for the breach or breaches of such terms and conditions.

EXCLUSIVITY

Except as otherwise expressly provided to the contrary, the rights herein granted and this Agreement are for the benefit of the parties hereto. The terms and conditions of this Agreement shall be exclusive of any advertising, marketing or other sales literature or activities of Travcoa and nothing contained in any of such materials shall be construed to create any rights as a result of or in connection with this Agreement.

ACKNOWLEDGMENT OF RISK

You understand and acknowledge that your travel in connection with and participation in the vacation package arranged at your request by Travcoa may involve risk and potential exposure to injury and possibly death. You also realize and acknowledge that risk and dangers may be caused by the negligence of the owners, directors, employees, contractors, subcontractors, officers or agents of Travcoa or the negligence or participation of other participants, contractors and/or subcontractors to Travcoa. You also recognize and acknowledge that risk and dangers may arise from foreseeable and unforeseeable causes, including weather and other acts of nature. You fully understand and acknowledge that the aforementioned risks, dangers, and hazards are a potential in connection with recreational activities which may take place during your trip.

EXPRESS ASSUMPTION OF RISK AND RESPONSIBILITY

In recognition of the inherent risk of the travels and related activities in which you are intending to engage, you confirm that you are physically and mentally capable of participating in the activities, that you are willingly and knowingly electing to participate in this vacation package in spite of the potential risk of danger, and you willingly and voluntarily assume full responsibility for any injury, loss or damage suffered by you or caused by you, whether caused in whole or in part by the negligence of the owners, directors, agents, officers, employees, contractors or subcontractors of Travcoa.

RELEASE OF LIABILITY

In consideration of the services and arrangements provided by Travcoa, you, for yourself and for your heirs, personal representatives or assigns, do hereby release, waive, discharge, hold harmless, and agree to indemnify Travcoa, and its owners, officers, directors, agents, contractors, subcontractors, and employees from any and all claims, actions or losses for bodily injury, property damage, wrongful death, loss of services, lost profits, or consequential, exemplary, indirect or punitive damages, or otherwise which may arise out of or occur during your travel in connection with the scheduled vacation package and any activities conducted in conjunction therewith. YOU SPECIFICALLY UNDERSTAND THAT YOU ARE RELEASING, DISCHARGING, AND WAIVING ANY CLAIMS OR ACTIONS THAT YOU MAY HAVE PRESENTLY OR IN THE FUTURE FOR THE  NEGLIGENT ACTS OR CONDUCT OF THE OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS OR SUBCONTRACTORS OF TRAVCOA.

EXPRESS WAIVER OF ANY RIGHT TO SEEK CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES

Regardless of the situation or circumstances giving rise to a claim, you waive any right to seek consequential, punitive or exemplary damages against Travcoa, its owners, officers, directors, agents, contractors, subcontractors, and employees, for any reason whatsoever. In consideration of participating in my vacation package, my signature on my journey application indicates that I have, on the date shown, read and understood this document and I acknowledge that it affects my legal rights and agree to be bound by its terms. My signature also signifies my intention to relieve and indemnify Travcoa, its owners, officers, directors, employees, agents, contractors, and subcontractors from any liability for personal injury, property damage or wrongful death which I might suffer during my participation in the scheduled vacation package.

LIMITS ON TRAVCOA'S RESPONSIBILITIES

Travcoa Corporation and its affiliates, owners, officers, agents, employees, contractors, and subcontractors (hereinafter referred to as "Travcoa" in this paragraph) purchase transportation, hotel accommodations, restaurant services, and other services from various independent suppliers that are not subject to its control. Neither Travcoa, nor any associate organization, agent, employee, contractor or subcontractor shall be held liable for any act, default, injury (including death), loss, expense, damage, deviation, delay, curtailment or inconvenience caused to or suffered by any person or their property, howsoever arising, which may occur or be incurred by any organization or person, even though such act, default, injury, loss, expense, damage, deviation, delay, curtailment or inconvenience may have been caused or contributed to: (a) by the act, neglect or default of Travcoa, (owners, officers, agents, employees, contractors, and subcontractors) or of any persons for whose acts it would otherwise be responsible, or (b) defects or failures of any aircraft, vessel, automotive vehicle or other equipment or instrumentality under the control of independent  suppliers. In addition, Travcoa will not be liable for delays in departure or interruption of your vacation arrangements caused by weather conditions, technical problems of any aircraft, vessel, automotive vehicle or other equipment or instrumentality, strikes, war, terrorist activity, civil commotion or any causes beyond the control of Travcoa. In no event will Travcoa be responsible for incidental, consequential or special damage or loss suffered by any person. Travcoa's maximum liability, for any reason whatsoever, will be limited to the amount paid to Travcoa for its services. In issuing tickets and coupons for transportation of the purchaser by any means and making arrangements for hotel or other accommodation, Travcoa is not acting as principal but only as agent for the companies, corporations or persons providing or offering the means of transportation and accommodation. To the extent Travcoa shall not be acting as an agent, as stated above, it shall be deemed to be acting as an agent of the purchasers in arranging or booking transportation and accommodation.

TIME LIMITATION

You agree that no suit, whether brought in rem or in person, shall be maintained against Travcoa for emotional or physical injury, illness or  death unless written notice of the claim, including a complete factual account of the basis of such claim, is delivered to Travcoa within 185 calendar days from the date of the incident giving rise to such injury, illness or death; and no suit shall be maintainable unless commenced within one (1) year from the day of the incident giving rise to such injury, illness or death, notwithstanding any provision of law of any state or country to the contrary.

INDEMNITY

You agree to indemnify, hold harmless, and defend Travcoa against any damage, liability, suit, claim, penalty, fine, cost or expense whatsoever which arises out of your negligence or caused by your breach of these Terms and Conditions, or which results from your acts, omissions or defaults of any person acting on your behalf, or which results from the acts, omissions or defaults of, or any claims asserted by, the other participants on the trip.

CONSUMER PROTECTION

Travcoa shares the coverage available under the USTOA $1 Million Travelers Assistance Program as active members of the USTOA, are required to post a $1 Million letter of credit with the USTOA. This amount is to be used to reimburse, in accordance with the terms and conditions of the USTOA Travelers Assistance Program, the advance payments of Travcoa customers in the unlikely event of a bankruptcy, insolvency or cessation of business. Further, you should understand that the $1 Million letter of credit posted may be sufficient to provide only a partial recovery of the advance payments received by Travcoa. Complete details of the USTOA Travelers Assistance Program and a list of affiliates may be obtained by writing to USTOA at 275 Madison Avenue, Suite 2014, New York, New York 10016, or by email to information@ustoa.com or by visiting its website at http://www.USTOA.com.

All photography is copyrighted. Please contact Travcoa for list of photographers.

Travcoa is a Delaware, U.S.A., corporation.

cst#1008064
100 N. Sepulveda Blvd. Suite 1700 El Segundo, CA 90245 1.800.992.2003
p: 310.649.7104 | f: 310.649.7106

version: Edits 2/24/17

THIS DOCUMENT CREATES A CONTRACTUAL RELATIONSHIP BETWEEN TRAVCOA CORPORATION AND YOU, THE CUSTOMER/PARTICIPANT IN THE VACATION PACKAGE PROVIDED BY TRAVCOA CORPORATION. AFTER READING THIS ENTIRE CUSTOMER AGREEMENT (THE “AGREEMENT”), IN ORDER FOR YOUR TRAVEL OR VACATION PACKAGE RESERVATION TO BE COMPLETED, YOU MUST INDICATE YOUR ACCEPTANCE OF THE TERMS AND CONDITIONS FOUND IN THIS AGREEMENT, BY SIGNING OUR JOURNEY APPLICATION AND RETURNING THE APPLICATION TO OUR OFFICE.

     ​ IATA Member