What is the TravcoAssist Gold Travel Protection Program?

There are hundreds of circumstances that could cause your clients to cancel their trip, return home early or force them to seek emergency medical treatment while traveling. With the TravcoAssist Gold Travel Protection Program, you are provided with door-to-door coverage which includes important benefits plus 24-hour Emergency Travel Assistance anywhere in the world, any time of day.

And because TRAVCOA cares, the following TravcoAssist Package is automatically included in your trip:

• Travel Guard Assistance -- Access to 24/7/365 assistance line from anywhere in the world.
• LiveTravel Assistance -- Your 24-hour personal travel assistant.
• Dine-Around Program restaurant referrals & reservations

Who are the Travel Directors?

Travel Directors are professional tour leaders with many years experience. Their role is to coordinate travel logistics and cater to the distinct needs and preferences of discerning travelers. Learn more about them in the Travel Directors section of the website.

Can pre-and-post journey extensions be arranged by Travcoa?

For a more in-depth experience of the region, extend your client's travel experience with an Independent or Tailor-Made journey itinerary. Independent Journeys are a collection of ready-to-book itineraries that combine the uncompromising quality of Travcoa, with expert planning and the opportunity to depart on virtually any date. Tailor-Made Journeys are created by our expert staff of Custom Journey Planners who specialize in handcrafting private travel adventures by taking the time to understand your personal needs and unique style. .

What is NOT included in the cost of an Escorted Journey?

The cost of an Escorted Journey does NOT include:

• Air Transportation
• Airport Taxes
• Passport and Visa Expenses
• Laundry
• Wine, liquor and all items of a personal nature
• Expenses of guides, buses or cars for sightseeing not included in the itinerary
• Excessive baggage charges
• Health, accident, baggage and trip cancellation insurance
• Gratuities for any personal services
• Gratuities to the Travel Director
• Other items not mentioned as being included

Are Travel Agents eligible to sign-up for the e-newsletter?

Yes, travel agents can sign-up for our regular emails here. 

Who should I contact for information?

Please send all general and sales inquiries to:

TRAVCOA
100 N. Sepulveda Blvd., Suite 1700
El Segundo, CA 90245
800.992.2003 (USA/Mexico)
310.649.7104(Worldwide)
310.649.7106 (Fax)
800.563.0005 (Canada)

What if my client wants to combine journeys?

We have designed many of journeys to fit together so travelers can experience as much as possible. After a thrilling safari in South Africa, why not take a trip to Botswana or Namibia? Or visit the mysterious ruins of Machu Picchu after witnessing the stunning beauty of the Galapagos? 

The following journeys can be combined easily: 

Splendors of Sicily - Undiscovered Italy

Albania, Macedonia & Greece - Along the Dalmatian Coast

Timeless Namibia by Private Plane - Botswana & Zimbabwe Flying Safari - Livingstone's Southern Africa with River Cruise 

Journeys of Discovery - Footsteps of the Inca - Hiram Bingham's Hidden Peru 

In addition to these, any of our Independent Journeys can be combined together with another Independent Journey or an Escorted Journey.

What is the 7 Continents Club, and how do I enroll my clients?

The 7 Continents Club is an exclusive club of returning travelers. Our most loyal guests are like-minded and well-educated travelers who share an insatiable curiosity about the world around them. It is through our special member-only benefits that we honor and show our appreciation for their dedication to Travcoa as their travel partner of choice.